Bubble Tea FAQ

TEA99 is a bubble tea brand from Germany that focuses on real tea leaves, fresh ingredients, and handmade toppings. We offer a unique taste experience in a stylish atmosphere.

Currently you can find us in Hanau, Darmstadt, and Frankfurt. More locations are in planning – follow us on Instagram for updates!

At TEA99, we exclusively use real tea leaves instead of powder, prepare our boba pearls fresh daily, and use sustainable packaging like bamboo straws.

Yes! TEA99 was recognized at the Lieferando Award as the most innovative restaurant, among other accolades.

Yes, you can order through our online shop or via Lieferando – for pickup or delivery.

Yes, we offer catering for events, corporate parties, and private celebrations. Contact us for a customized quote.

Bubble tea is a tea drink originating from Taiwan, served with various toppings like tapioca pearls (boba), jellies, or popping boba. It comes in countless flavors.

Tapioca pearls are made from tapioca starch derived from the cassava root. They have a soft, chewy texture and are cooked in sugar syrup.

Classic boba are chewy tapioca pearls, while popping boba are small spheres that burst when bitten, releasing a fruity juice.

At TEA99, we offer various tea bases: black tea, green tea, oolong, jasmine, and fruit tea. Each base can be individually combined.

Taro is a starchy tuber from Asia with a slightly nutty-sweet flavor. In bubble tea, taro creates a creamy, purple color and a unique taste.

Yes! At TEA99, you can individually choose your sweetness level: 0%, 30%, 50%, 70%, or 100%. That way you get exactly the taste that suits you.

Of course! You can choose between less ice, regular ice, or extra ice. Some drinks are also available warm.

Brown Sugar Milk Tea is a creamy milk tea drink with caramelized brown sugar and tapioca pearls. The sugar syrup pattern on the glass wall is its signature look.

Yes, we also offer tea-free options such as fruity smoothies, milkshakes, and special fruit-based creations.

Jellies are soft, gel-like toppings in various flavors like lychee, mango, or coconut. They offer a refreshing alternative to boba pearls.

Our bestsellers are Taro Milk Tea, Brown Sugar Boba, Matcha Latte, and Mango Green Tea. Our seasonal specials are also very popular!

Yes! We regularly rotate our selection with seasonal creations. In summer, for example, we have refreshing fruit teas, and in winter, warm specialties.

That depends entirely on your choice! You can individually adjust the sweetness level. We recommend 50% or 70% for a balanced taste experience.

We offer various fruit teas including mango, passion fruit, peach, strawberry, and lychee. All are prepared with real fruit puree.

Our Matcha Bubble Tea is made with premium Japanese matcha powder and combined with milk or a plant-based alternative. A creamy, slightly bitter delight!

Yes, for fans of less sweet drinks, we recommend our Oolong Tea or classic Green Tea with 0% sweetness – perfect for purists.

Absolutely! You can combine multiple toppings, e.g., boba pearls with jelly or popping boba. Each additional topping is charged separately.

For beginners, we recommend the classic Taro Milk Tea or the Brown Sugar Boba Milk Tea with 70% sweetness – both are mild and delicious.

Yes! Many of our drinks are also available warm. Warm milk teas with boba pearls are especially popular in winter.

Our Power Teas are fruity-refreshing drinks with natural superfoods. They are less sweet and perfect for anyone looking for a healthy energy boost.

Our boba pearls are freshly prepared by hand every day. We cook them in small batches to ensure they always have the perfect consistency.

Yes, at TEA99 we exclusively use real tea leaves – no powder, no artificial flavors. You can taste the difference in every sip.

We source our tea leaves directly from selected tea gardens. Fruits and other ingredients come from regional suppliers whenever possible.

Typically, preparing your bubble tea takes 3–5 minutes. During busy times, it may take a little longer.

Yes! You choose the tea type, milk or fruit variant, sweetness level, ice level, and toppings – all tailored to your taste.

We brew our tea fresh daily and do not use pre-made concentrates. This guarantees an authentic tea flavor.

Yes, all our toppings – from boba pearls to jellies – are prepared fresh daily and are not industrially pre-made.

Of course! All our drinks are available to go. Even better: use our ReBoGlas reusable cup system for a sustainable alternative.

We use premium cane sugar and for certain drinks, caramelized brown sugar. The sweetness level is individually adjustable.

The calorie count varies depending on the drink and sweetness level. A classic milk tea with boba has approximately 300–400 kcal. You can reduce calories with less sugar and plant-based milk.

Many of our drinks can be prepared vegan – simply choose plant-based milk. Our boba pearls and fruit teas are naturally vegan.

Yes, drinks based on black, green, or oolong tea contain caffeine. Fruit teas and caffeine-free options are also available.

Generally yes, but we recommend caution with boba pearls for small children (choking hazard). We also offer child-friendly options without boba.

Our tapioca pearls are naturally gluten-free as they are made from cassava starch. For detailed allergen information, please ask our team.

Yes! You can order any drink with plant-based milk (oat, soy, coconut) and enjoy it lactose-free.

That depends on the chosen sweetness level. At 100%, it is approximately 30–40g of sugar. We recommend 50% for a good balance between taste and health.

Yes, all our toppings are made from food-grade tested ingredients and prepared fresh daily. We do not use artificial colorings.

You can order any drink with 0% sugar. Please note that the toppings themselves may contain some sugar.

No! The colors of our drinks come exclusively from natural ingredients. The purple color of Taro Milk Tea, for example, comes directly from the taro root.

We recommend enjoying your bubble tea within 2 hours. The boba pearls lose their optimal consistency over time.

You can refrigerate the tea itself, but the boba pearls become hard in the fridge. It is best to drink your bubble tea fresh.

Yes, you can briefly warm up hardened boba pearls in hot water or in the microwave to soften them again.

Keep it upright and as cool as possible during transport. Avoid vigorous shaking so the toppings and tea do not mix too much.

We do not recommend it. The consistency of the toppings and tea changes significantly when frozen, and the taste experience suffers.

Our bottled products have a best-before date on the packaging. Unopened, they keep for several months.

No, the sealed cup keeps your drink fresh. But for the best taste, we recommend enjoying it promptly.

Yes, melted ice dilutes the tea slightly. If you want to avoid this, order less ice or drink your beverage promptly.

Boba pearls are best consumed on the same day. Jellies and popping boba keep slightly longer in the refrigerator.

It is best to enjoy your bubble tea within 30 minutes of preparation. Give it a quick stir so all the flavors can blend together.

Some of our drinks contain milk, soy, or nuts. Please inform our team about your allergies so we can advise you.

Not all drinks are nut-free. Some varieties may contain traces of nuts. Please ask in-store for exact ingredients.

Yes, in addition to soy milk, we also offer oat milk and coconut milk as alternatives.

Our drinks do not contain animal gelatin products. The boba pearls are based on plant-based tapioca starch.

Our taro powder may contain milk components. Please ask our team if you have milk allergies.

Yes, a detailed allergen list is available in every store. You can also ask our team about ingredients at any time.

Yes! Simply choose a plant-based milk alternative or a fruit tea without milk. That way you can enjoy bubble tea without any problems.

Popping boba are mainly made from fruit juice and alginate (from seaweed). They are generally free from common allergens.

For fructose intolerance, we recommend drinks with low sugar and without fruit puree. Our team is happy to advise you on-site.

Visit our locations page for all current addresses, opening hours, and directions.

Opening hours vary by location and season. You can find current hours on Google Maps or our locations page.

In most stores, we only accept card payment (debit, credit, contactless). Please check in advance for your location.

Selected stores offer free WiFi. Just ask our team on-site.

Yes, for certain events, renting is possible. Contact us through our contact form for more information.

Yes, all our stores have comfortable seating. The number of seats varies by location.

We strive for accessibility in all stores. Conditions may vary by location – contact us with any questions.

Yes! Through our online shop, you can pre-order and have your drink ready for pickup in-store.

Yes! With our digital loyalty card, you collect points with every purchase and can redeem them for great rewards.

All information about our franchise program can be found on our franchise page. We look forward to your application!